Workflow automation
Connect the systems your team already uses.
- n8n workflow automation
- Make.com and Zapier integrations
- HighLevel and HubSpot workflows
- Webhooks and custom APIs
Capability 01
AI
& Automation
Remove operational bottlenecks
Secure, explainable automation that connects your data, systems and people.
We map the process first, automate dependable decisions and keep people involved wherever judgement or accountability matters.
We define the result first, involve the people closest to the work and keep the solution proportional to the cost of the problem. Working releases appear early, before the most expensive decisions are locked in.
Practical AI
Apply language and reasoning where they create real value.
- AI assistants and agents
- Knowledge-base and RAG search
- Voice, chat and WhatsApp automation
- Document and email classification
Control and reliability
Keep automation observable and accountable.
- Process and risk audits
- Human approval checkpoints
- Monitoring and error handling
- Documentation and team training
Connected operations
Move information safely between business workflows.
- Recruitment and scheduling automation
- Proposal and document workflows
- Slack, email, SMS and calendar automation
- Authorised data collection and extraction
Platforms and technology
OpenAIClaudeLangChainn8nMake.comZapierHighLevelSlackGoogle Workspace
We choose tools around your workflow, budget and ownership needs. Vendor preference is not a requirement.Problems and benefits
Make the business easier to operate and improve.
Manual data entry across disconnected tools
Less re-keying and fewer avoidable errors
Slow lead, applicant or customer follow-up
Faster, more consistent follow-up
Teams repeatedly searching the same documents
Faster answers grounded in approved information
Processes that depend on one person remembering every step
Consistent routing, reminders and escalation
Specific deliverables
What can appear in your written scope.
AI agent development
Business process automation
n8n, Make.com and Zapier workflows
Knowledge-base and RAG systems
Recruitment, scheduling and CRM automation
Slack, email, SMS and calendar automation
A clear route from discovery to handover.
We agree the scope, build in review stages and document how your team will run the finished work.
See our five delivery stagesRelevant work
AI & Automation in practice.
Explore the evidence and recorded delivery status for each project.
Live Production System
Beacon: AI Operations Coworker
A live Slack-native AI operations coworker connecting scheduling, caregiver data, operational memory, controlled email, calendar and workflow automation through one conversational interface.
AI agent developmentn8n automationSlack integrationAPI integration
View case study 
Scope under review
AI-Powered Caregiver Scheduling Automation
A caregiver scheduling workflow study. The supplied evidence includes a Beacon-labelled cache-refresh workflow; its scope as a separate project has not yet been confirmed.
AI recommendationsWorkflow automationSystem integration
View case study 
Proposed workflow
AI Recruitment Screening and Interview Workflow
An AI-assisted recruitment workflow that evaluates applicant qualifications, conducts structured screening calls, produces interview reports and coordinates interview scheduling.
Applicant screeningVoice AICalendar automation
View case study Start with one useful commitment.
Scope, timing and support are agreed around your project.
Discuss your scopeFAQs
Questions before we begin.
What should we automate first?
Usually a high-volume, rules-based process with clear inputs and a visible cost of delay. Discovery identifies the safest, highest-value starting point.
Will AI make decisions without our team?
Not where accountability matters. We design confidence thresholds, approval steps, audit trails and escalation routes around the real risk.
Can you work with our existing systems?
Yes. We assess available APIs, webhooks and data quality before recommending a platform or integration approach.
How much does AI automation cost?
We provide a scoped proposal after reviewing your workflow. Implementation depends on workflow complexity, integrations, data quality, security controls and the level of ongoing monitoring required.
How long does an automation project take?
A focused workflow can often be delivered in weeks. Multi-system programmes take longer and are divided into production-safe phases with explicit acceptance points.
What happens if an automation fails?
We design error handling, alerts, retry rules, audit records and a named human escalation route. Failure behaviour is tested before production access is enabled.
Will our team be able to maintain it?
Yes. Readable workflow naming, documentation, runbooks, access ownership and handover are included in the agreed delivery scope.
Outcome 01
Reduce manual work
Outcome 02
Respond more quickly
Outcome 03